Refund Policy
Last updated: July 18, 2026
The 90-Day Money-Back Guarantee
We promise numbers, not hype — and we stand behind that. If you are not satisfied with StillStrong for any reason within 90 days of delivery, we will refund your purchase in full.
- Keep the box. No return shipping, no printing labels, no trips to the post office. You keep everything.
- Full refund to your original payment method.
- No interrogation. Tell us it didn't work for you, and we'll process the refund.
How to Request a Refund
- Email support@stillstrong.us with your order number (it's in your confirmation email).
- We confirm your request within 1 business day.
- Your refund is issued to the original payment method. Depending on your bank, it appears within 5–10 business days.
Fair Use
The guarantee applies once per customer and household and covers your first order of a product. Refund requests must be made within 90 days of the delivery date. We reserve the right to refuse refunds where we identify abuse of this policy.
Damaged or Incorrect Items
If anything arrives damaged, defective, or you received the wrong item, email support@stillstrong.us with a photo and your order number — we'll ship a free replacement immediately. This does not count against the money-back guarantee.
Subscriptions
Subscription renewals can be cancelled any time before the next billing date — email support@stillstrong.us or use the link in your renewal reminder. Renewals already delivered are covered by the same 90-day guarantee.
Contact
Support: support@stillstrong.us
General inquiries: info@stillstrong.us